Our Technology
We've selected the best hardware and software upon which to build our services
Why our customers can count on us
Choose the platform that fits your project today — and scale up easily as you grow.
High Quality Hardware
We use high quality hardware from vendors such as HP Enterprise, Juniper, Raritan and SanDisk to ensure the highest levels of reliability and performance.
Awesome Data Centers
We've partnered with leading datacentre providers to ensure strong security, dependable operations and excellent locations at a fair price.
Rapid Connections
Our network is served by a range of carriers, with direct high-speed connections to multiple Internet exchange points.
Amazing Uptime
Our services are resilient and reliable. Whether for work or play, you get a service you can depend on.
Superior Support
A passionate, skilled engineering team keeping services running day and night — and ready to help when you need it.
Leading Software
A carefully selected software stack that delivers a powerful, self-service experience without sacrificing control.
A platform you can trust — backed by real engineering
Facilities, networking and platform design — explained clearly, with the detail available when you want it.
Security, power and cooling that keep things stable.
Diverse upstreams and peering for low latency.
Hardware, virtualisation and storage — tuned to deliver.
Datacentre facilities
Reliability starts with the basics: physical security, resilient power, environmental control, and proven fire suppression.
- Secure facilities with controlled access
- Resilient power design and failover
- Stable operation under load
- CCTV, access control and 24-hour security presence
- Dedicated substation feed + UPS (N+1) + on-site generator
- Hot/cold aisle layout, CACS, atmospheric cooling and clean-agent fire suppression
Full technical detail
The majority of our hardware is located in the Reliance House Datacentre, just outside of Newcastle upon Tyne.
The datacentre is situated within easy reach from the city centre and Newcastle Central Station, with excellent road links to the A1 and Newcastle International Airport. The site is secured with an extensive high-definition CCTV system, 24 hour security presence and centralised digital access control. A 6 foot high metal perimeter fence surrounds the facility, which is un-marked to keep a low-profile.
The Reliance House Datacentre has a dedicated connection to the adjacent Northern Powergrid electricity substation, ensuring the highest levels of availability for power from the regional distribution network. In the unlikely event of a power failure, the datacentre features an on-site backup generator which can be used to provide power to the datacentre and its associated hardware indefinitely, thanks to comprehensive fuel supply contracts. A high capacity UPS is provided in an N+1 configuration to supply power whilst the generator is starting. Switching is automatically controlled, with operation supervised by the automatic building control system.
Inside the datacentre hardware is cooled with the use of multiple DX air-conditioning units, with racks arranged in a "hot aisle, cold aisle" topology. A cold aisle containment system (CACS) is installed to ensure correct airflow through equipment, from front to back. The datacentre also makes use of atmospheric cooling, taking cool air from outside the building to reduce total energy consumption. The system is connected to the automatic building control system, ensuring that the cold-aisle inside the datacentre remains between 20 and 25 degrees celcius, at 45 to 55% relative humidity.
A dual ionisation/smoke detection system is installed throughout the datacentre, with Tyco Inergen "clean-agent" fire suppression technology to protect vital hardware and infrastructure. In the unlikely event of a fire, the system can safely extinguish flames without the risk of damage to other equipment in the facility.
Transit and connectivity
Low latency and high availability come from redundancy, diverse upstreams, and direct peering — designed in from day one.
- Redundancy designed to reduce single points of failure
- UK-focused peering and routing
- Capacity headroom for growth and spikes
- Juniper-based network design focused on resilience
- Multiple upstream providers + direct peering at LINX and IXManchester
- Redundant multi-pathed fibre and multi-gigabit external transit capacity
Full technical detail
Using Juniper Networks hardware, our network has been designed with scalability and performance in mind. Our network has been designed to eliminate single points of failure, with redundant hardware and diverse cabling topologies, resulting in our ability to offer a resilient access layer, with a multi-gigabit backbone.
We utilize multiple upstream providers, including Cogent Communications, Lumen Technologies, NTT Communications and Virgin Media. We have direct conncetions into Linx and IXManchester, where peering is available with over 500 other ISPs, transit providers and service operators. We are connected into these carriers and facilities via a redundant, multi-pathed fibre network, ensuring that we are always online.
Virgo Networks has multi-gigabit external transit capacity available to our customers, and continue to forge new partnerships and peering agreements, ensuring that we'll always be able to meet the needs of those who depend on us!
We only reside inside carrier neutral datacentre facilities, meaning we can provide a wide range of bring-your-own-carrier solutions to customers who have specific requirements. We are able to provide rooftop access for satelite or radio equipment, in addition to connectivity into the UKs leading residential and commercial ISP networks such as those owned by Openreach, Virgin Media and CityFibre.
Servers and platform
Performance starts with quality hardware — and stays consistent with a platform designed for scale, recovery, and predictable service delivery.
- Enterprise-grade hardware selection
- Designed for stability and predictable performance
- Engineers available when you need real answers
- Branded server hardware (HPE + Supermicro)
- Common replacement parts held in stock for rapid swaps
- Linux KVM virtualisation + Ceph block storage technology
Full technical detail
Virgo Networks only use high quality, branded server hardware from Hewlett Packard Enterprise and Supermicro.
High quality hardware provides increased reliability, resulting in a reduced requirement for hardware maintenance and replacement. Should the need for replacement components arise, we keep stock of all of the common parts used in our servers to ensure that any problematic hardware can be replaced immediately without delay or interruption to service.
Our platform is based upon Linux KVM virtualisation and Ceph block storage technology, providing us with unrivaled scalability, performance and stability.
We use Linux on our servers, with our shared and reseller hosting packages being served from AlmaLinux systems running the InterWorx control panel.
Software & service delivery
A strong platform is more than hardware — it’s the operational stack that keeps services manageable, consistent, and easy to recover.
- Built for straightforward day-to-day operations
- Security hygiene baked into the stack
- Designed to recover quickly when you need to
- Linux across the platform for performance and security
- Shared/reseller hosting delivered on Linux with InterWorx
- Virtualisation and storage choices designed for resilience and growth
Full technical detail
Our services are provisioned using a carefully selected stack of software products, ensuring an easy-to-use yet powerful self-service experience.
We use of Linux operating systems on our servers, with our shared and reseller hosting packages being served from AlmaLinux systems running the InterWorx control panel.
Want to talk architecture?
If you want validation on expected load, latency, storage needs or the right service tier, our engineers will give you a straight answer.